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FAQs
FAQs
Adding International Keyboards for Multi-Language Surveys - iOS
After updating a survey, why don’t I see the changes on my device?
Android Offline Survey App "Can't install app" Solution
Can I edit a survey response?
Can I export my survey responses to SPSS?
Collecting Responses with Response Filters – Face to Face & Form Surveys
Collecting Responses with Response Filters – Online Surveys
Difference between Draft Surveys and Published Surveys?
Disabling the Home and Sleep/Wake Buttons - iPad
Downloading Surveys to the App
Downloading the QuickTapSurvey App
Enable/Disable Location Service for Geolocation - Android
Enable/Disable Location Service for Geolocation - iOS
Ensuring Data Security - iOS
Getting Started with Collecting Survey Responses
How do I archive a survey?
How do I change my language in QuickTapSurvey?
How do I delete survey responses?
How do I edit a survey after it has been published?
How do I replace an image in an Image Display (Splash Screen) question type?
How do I restore an archived survey?
How many characters can be used in the Question / Title field?
How to leave an app reviews on mobile(iOS and Android)
How to Set Date and Time (iOS)
I can't log in. What do I do?
Image specifications for Scratch Card question type
Image specifications for the Image Display (Splash Screen)
Inaccessible surveys when trying to upgrade?
Incompatible Features - Android
International Keyboards for Multi-Language Surveys - Android
Kiosk Mode - Android
Kiosk Mode - Android 5.0 (Lollipop) or Higher
Kiosk Mode - iPad
Logging in to the QuickTapSurvey App
Logging out of the QuickTapSurvey App
Maximum Number of Questions Per Survey
Restarting the QuickTapSurvey App - Android
Restarting the QuickTapSurvey App - iOS
Sending Responses to the Server
Settings Screen
Solving Zero Completed Responses On Survey Device
Updating the QuickTapSurvey App - Android
Updating the QuickTapSurvey App - iOS
What are the image specifications for a Background Image?
What are the image specifications for answers to the Multiple Choice question type?
What are the image specifications for End Screen images?
What is the Maximum number of users per account?
What is the system limitation for the number of responses that can be collected for a survey?
What is the system limitation for the number of responses that can be downloaded for a survey?
Why do I have a locked survey?
Why don't 4 byte characters display consistently?
Why is the keyboard blocking my survey questions? - Android
Data & Server Hosting
Collecting responses with online Surveys