The Hourly NPS® report shows you the NPS® score and the total number of NPS® responses collected each hour.
Hourly NPS® Overview
1. Filter by Date
2. Filter by Survey
4. Overview of All Hourly Net Promoter Score® Questions
5. Responses by likelihood to recommend category
6. Net Promoter Score®
7. Frequency Selection for Graph
8. Net Promoter Score® Data by Frequency
9. Net Promoter Score® by Frequency
10. Overview of Hourly Net Promoter Score® for a specific Question
How to View Hourly NPS®
1. Log in to the QuickTapSurvey Web App and click Reports.
2. Click the Hourly NPS® button.
3. Select your desired Date range.
4. Select the correct Survey.
5. You will be able to view the Overall Score for all NPS® questions across every hour.
6. You will be able to view the Overall Score for a Specific question across every hour.