QuickTapSurvey Support Center

Auto-Reply Email

The Auto-Reply Email is a system-generated email that is automatically sent to the survey-taker immediately upon completion of a survey. The email includes a summary of the survey taker's response and can be completely customized with the Premium plan. The Auto-Reply Email can be configured using the Email Address question type and is enabled by default. The following table shows the Auto-Reply Email options as available in each plan:

 

PlanCustomize Auto-Reply Content?Disable Auto-Reply?
PremiumYes, Text or HTML editorYes
ProNo, Survey Response Summary OnlyYes
IndividualNo, Survey Response Summary OnlyYes
FreeNo, Survey Response Summary Only No

 

 How to Update the Auto-Reply Email Settings

1. Add or edit the Email Address question type.

2. Toggle on the Enable Auto Reply switch to enable or disable the auto-reply email.

3. If you have the Expert plan, you can customize the email content.

a. Ensure Enable Auto Reply switch is toggled.

b. Enter a Sender Email. This is the email address that will be displayed in the From field of the Auto-Reply Email.

c. Enter a Subject for the Auto-Reply Email.

d. Select the Text editor or the HTML editor.

e. Create your Message using the Text Editor or the HTML Editor.

 

Text Editor

HTML Editor

4. Click Save.

Powered by HelpSite